In a world of shoddy customer service, it’s not hard to stand out when you’re really good. Amazon has been leader in great customer service, …
Blog Posts
A gentleman named Mel Raskin sent this to me via e-mail. It’s an incisive essay about his loneliness as a 92-year-old. Mel mentions clerical work …
You’d think FAST LANE makes life easier getting you through tolls faster. But if you’re account does not stay current which can occur quite innocently, …
If only the track gangs building the trans continental railroad in the 1860s had this kind of technology! Follow me on Twitter.
Here’s my most recent journalistic fruit salad, which I shared with my colleagues at Securities Industry News (now Securities Technology Monitor). The accolade is the …
