All posts tagged Customer Service

August 24, 2010 · 2 Comments

Stanley Bostitch’s Century Long Warranty

You’ve heard of the lifetime warranty, but I just got a Stanley Bostitch (SB) nail puller with a a “100-year limited warranty.” Limited? I’ll say. I think this $12 tool will outlast me so I found the 100-year warranty to …

Amex, GEICO Customer service the Best

August 13, 2010 · No comments

In a world of shoddy customer service, it's not hard to stand out when you're really good. Amazon has been leader in great customer service, but two I