That a company hasn’t come along and blown the iTunes music jail out of the water is mind blowing.
iTunes is highly restrictive and unintuitive. Maybe I am unintuitive. It’s me or iTunes, but I have loathed it for some time.
Here’s what I want: to login into the cloud and access my music (photos, videos, books..you name it) no matter what device I am using or where I am.
What I get from iTunes is music that disappears, music that won’t easily move from device to device and an interface that is hard to use.
Beware, getting a new computer risks rocking your music world and not in a good way.
The most recent saga included acquiring new desktop and an iPhone. Let me start with the desktop, which happened first and around Christmas time. I had already experienced problems with iTunes on my an iPad acquired in the middle of last year. Sometimes, the music store would not download. The menus confused me. I couldn’t easily find stuff.
So moving my 2,600 song-strong music library on iTunes from my old desktop to the new unit scared me. It turned out not to be so bad. I authorized the new desktop as one of my five allowed iTunes repositories and bingo, all my purchased music magically showed up.
That provided a new home base for all my tunes for downloading to iPad, iPod and iPhone. All the music CDs I had transferred from CDs were gone, but I could, over time, download it again.
Just as magically, all that music vanished about a month later. It wasn’t in a folders on my PC. It simply vanished. Poof. Gone.
I was perplexed. Where was it? Was changing my e-mail login responsible for my loss? How did this happen? Who could I call? I have no idea. My purchase records were all there, but the music was gone.
My Apple friends made several suggestions. Just purchase all the music again and I would not be charged because Apple had a record of what I had bought. I tried that on one album and it appeared I was charged.
Download in reverse, another suggested, from the iPod to iTunes. There are plenty programs that allow you to flow music from your iPod (my music was still on that) back into iTunes. I tried a program – that was too difficult and time consuming.
I laid off for while to ponder the problem. Meantime, I bought a Verizon iPhone. It is a truly remarkable device, but I stayed away from downloading music because it would bring into contact with hairball – iTunes.
After a few days, it occurred to me that this could be easy, I thought. I’ll just download from my old PC which had iTunes and all my music. So I set the eight-year Dell machine back up and hooked my iPhone into it. iTunes told me it could not recognize the device until I downloaded an upgraded version. I tried and failed several times to do this.
Then with the old desktop, I tried burning my music to a backup DVD, which I could use to download the music into my new desktop. The DVD initialized and starting burning the first song. Then the process would cancel for an “unknown” reason. Certainly, it was unknown to me with the two brands of DVD I tried.
Then I tried Home Sharing from the old PC to a laptop so I could download the music from the fomer. iTunes does not let you do that – at least me, anyway.
Finally, I was able to upgrade iTunes on my old PC, but the aging unit still would not download the music to my new iPhone. I pored through the menus, checking off everything in sight. Finally, it worked. iTunes started downloading song 1 of 2,600 to my iPhone. In 90 minutes, all my music was on my beloved iPhone.
What a headache, though! Why couldn’t I just have all my music in the cloud and easily access whenever I want it?
Has anyone else choked on the iTunes hairball like I have?
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