All posts in Product quality & Engineering
Twitter, the consumer complaint center
The best way to test if companies are using social media is to complain about them. I had occasion to do so twice this week on Twitter. One was a surprise. One I expected to. And one I expected to …




John: That's an interesting post. 8 MBPS would make me happy. Yes, I think...
Andy Space: HI there. This is the thing -- for the real promise of the smartphone/...
John: Barry, I could not agree more. Cab drivers treated terribly by the aut...
barry from boston: i agree with you, but if you think you were treated badly this is how ...
John: No, but I will try it......thx...